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III (Updated 8 November 2011)">Phone Records III (Updated 8 November 2011)

[Updated Feb­ru­ary 9, 2009 with infor­ma­tion pro­vided by Hous­ton criminal-defense lawyer Cindy Hen­ley.]

[Fur­ther update March 9, 2009: Hous­ton criminal-defense lawyer Car­men Roe says, “I called Sprint at the num­ber below; they looked up every num­ber I had and gave the car­rier name.”]

[Addi­tional update July 11, 2010: Bob Mat­ter, at Chicago injury lawyer Jim Freeman’s office, adds Trac­Fone con­tact infor­ma­tion; Vita Reid, with Philadel­phia lawyer Vin­cent N. Mel­chiorre, updates the AT&T mail­ing address.]

[Another update 8 Novem­ber 2011: San­dra Huff of the San Diego County Office of the Alter­nate Pub­lic Defender, again with the AT&T mail­ing address and fax number.]

I wrote two weeks ago and four weeks ago about sub­poe­naing cell­phone records. Here’s a sum­mary of the con­tact infor­ma­tion I have for the major cell­phone ser­vice providers. Sub­poe­nas for T-Mobile records (includ­ing what used to be Aer­ial and Voic­eS­tream) go to:

Cus­to­dian of Records
T-Mobile Sub­poena Com­pli­ance
4 Syl­van Way
Par­sip­pany NJ 07054
(f) 973.292.8697
973.292.8911

Sub­poe­nas for Ver­i­zon records go to:

Cus­to­dian of Records
Ver­i­zon Cellco Part­ner­ship, d/b/a Ver­i­zon Wire­less
Sub­poena Com­pli­ance
180 Wash­ing­ton Val­ley Road
Bed­min­ster, NJ 07921
Fax (888) 667‑0028
Voice (800) 451‑5242

Sub­poe­nas for AT&T records (includ­ing what used to be Cin­gu­lar) go to (thanks to Wilm­ing­ton, Delaware APD Matt Warren):

Cus­to­dian of Records
AT&T Legal Com­pli­ance
208 South Akard Street
5th Floor = M
Dal­las TX  75202
1−800−291−4952
FAX: 877−971−6093

Sub­poe­nas for Sprint records (includ­ing Boost [thanks, @LawScribe] and what used to be Nex­tel) go to:

Cus­to­dian of Records
Sprint Cor­po­rate Secu­rity
6480 Sprint Park­way
Over­land Park, KS 66251
Fax (816) 600‑3111
Voice (800) 877‑7330

Sub­poe­nas for Cricket records go to (updated 23 Sep­tem­ber 2009 thanks to those nice, dili­gent peo­ple at Cricket):

Cus­to­dian of Records
Atten­tion: Sub­poena Com­pli­ance
Cricket Communications/Leap Wire­less
5887 Cop­ley Drive
San Diego, Cal­i­for­nia 92121
Fax: (858) 882‑9237
Or scan and email to: compliance@cricketcommunications.com Voice (858) 882‑9301

Sub­poe­nas for Cel­lu­lar South go to [Updated 4 Novem­ber 2009, thanks to Hous­ton criminal-defense lawyer Michael Gill­man]:

Mr. Robert A. Geoghe­gan, Esq. Direc­tor of Sub­poena Com­pli­ance & Coor­di­na­tor of Cor­po­rate Secu­rity Telapex, Inc. 1018 High­land Colony Park­way, Suite 500 Ridge­land, MS 39157 Phone: 691−355−1522 Fax: 601−487−7517

Trac­Fone sub­poe­nas go to:

Trac­Fone
Atten­tion: Sub­poena Com­pli­ance
9700 NW 112th Ave.
Miami, FL  33178
Tel. 800−820−8632
Fax 305−715−6932

Sub­poe­nas for Sim­ple Mobile go to [Updated 7 Octo­ber 2011, thanks to Hous­ton ticket attor­ney Robert Eut­sler]:

Email: LER@mysimplemobile.com
Fax: 978−246−8183
Mail:   Sim­ple Mobile LER
          PO BOX 147
          East Irvine CA 92650

These data are cur­rent, as far as I know. I will post updates as I learn of them.

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About The Author

Mark Bennett got his letter of marque from the Supreme Court of Texas in May 1995. He is famous for having no sense of humor when it comes to totalitarianism.

Comments

20 Responses to “Phone Records III (Updated 8 November 2011)”

  1. Sarah says:

    Help­ful infor­ma­tion –thanks–

    • Carol Mullens-A says:

      Look­ing for an AT&T Cell Phone Expert for an auto­mo­bile acci­dent. Also need the expert to be expe­ri­enced with billing records for the expla­na­tion of text, data trans­fers and call times.

  2. Roma Mistry says:

    Do you know of any way to obtain tran­scripts of text mes­sages between two cell phone users? I con­tacted ATT&T and they indi­cated con­tact of text mes­sages can only be obtained via the hand­set itself. In the recent com­muter train acci­dent case in Los Ange­les, fed­eral inves­ti­ga­tors were able to obtain tran­scripts of the engineer’s text mes­sages at the time of the crash so there must be a way.

    • Mark Bennett says:

      My under­stand­ing is that some of the cel­cos are able to retrieve text mes­sages for a short time (like 30 days) and that they will pro­duce them in response to a court order (but not a sub­poena). Did the fed­eral inves­ti­ga­tors in Los Ange­les have access to teh engineer’s handset?

  3. Roma Mistry says:

    I’m not sure. I think they may have obtained a court order.

  4. Veronica Fernandez says:

    Hi Mark, thanks for post­ing the info for each of the cus­to­di­ans of record. My ques­tion is: will they accept ser­vice by mail/fax of a sub­poena duces tecum? We are in San Diego, CA, and have a crim­i­nal case pend­ing for which I need to obtain records regard­ing tower/location of cell phone when calls were made. I just don’t know if they require per­sonal ser­vice, or if ser­vice by mail is valid. Thanks.

  5. Shannon Duffey says:

    Thanks for the infor­ma­tion. It was helpful.

  6. joe says:

    how about cin­gu­lar in Cal­i­for­nia (209) 256-xxxx

  7. Veronica Fernandez says:

    Once you get the records with the tower loca­tions, how do you read these? The records I got give me a chart with eight columns: Call type, call­ing num­ber, called num­ber, call dura­tion, answer dt, dis­con­nect dt, first cell, and first LAC. Under “first cell” there seems to be a five-digit num­ber code (which is not a zip code) and under “first LAC” there is a num­ber code that is either two digit, three digit or five digit. Is there a map or key I should be using with this or should I have received some­thing from T-Mobile to trans­late the loca­tions? Any help would be extremely use­ful. Thanks.

  8. Veronica Fernandez says:

    By the way, if you are sub­pe­on­aing from Cal­i­for­nia, T-Mobile will accept ser­vice by fax, even for cell tower infor­ma­tion — no court order required. Sue John­son han­dles Cal­i­for­nia sub­poe­nas. Her phone num­ber is 973−292−8906 (direct line).

  9. Heather Harris says:

    FYI. This web­site has been reli­able in telling me what cell phone car­rier ser­vices a spe­cific num­ber: http://www.fonefinder.net/

    Take care.

  10. Brian Martin says:

    AT&T has an online Sub­poena Ser­vice at https://contact.bellsouth.com/subpoena/

  11. Brian Martin says:

    I also received this infor­ma­tion from Mobilic­ity, a small Cana­dian carrier.

    1. What legal name and address should we put on the court order / pro­duc­tion order / warrant?

    You can make the pro­duc­tion order to:

    Data & Audio-Visual Enter­prises Wire­less Inc. (o/a Mobilicity)

    Address (Ontario): 101 Exchange Avenue, Vaughan, Ontario L4K 5R6
    Address (B.C.): 1275 West 6th Avenue, Suite 201, Van­cou­ver, B.C. V6H 1A6

    Impor­tant Note: Please DO NOT affect per­sonal ser­vice of court orders to the above addresses with­out prior arrange­ment with us. Only cer­tain Mobilic­ity employ­ees with secu­rity clear­ance can accept ser­vices of court orders and not all such employ­ees will be at the above offices at all times. Please refer to FAQ below for meth­ods of services.

    2. I have a court order / pro­duc­tion order / war­rant. How can I serve Mobilicity?

    Please email your court order / pro­duc­tion order / war­rant to lawfulaccess@mobilicity.ca.

    If you need to pass­word pro­tect the order, please also send us a sep­a­rate fax with the pass­word to (416) 650‑9706.

    Please include your request in the body of your email.

    If you require another method to affect ser­vice (e.g. ser­vice by fax or per­sonal ser­vice), please email us at lawfulaccess@mobilicity.ca. Alter­nate ser­vice meth­ods may be arranged on a case by case basis. Fail­ure to com­ply may result to your ser­vice being refused or disputed.

    3. I can only fax the court order / pro­duc­tion order / war­rant. Is this possible?

    You can fax the court order / pro­duc­tion order / war­rant to (416) 650‑9706. How­ever, please be advised that our fax machine is less fre­quently mon­i­tored than the lawfulaccess@mobilicity.ca email and our fax machine is shared by the entire com­pany. There­fore, you may expe­ri­ence fur­ther delays in our responses to your faxes. In addi­tion, your fax may be viewed by indi­vid­u­als with­out a secu­rity clear­ance or may be mis­placed or lost. We there­fore strongly urge you to avoid using faxes.

    If you nev­er­the­less wish to fax the court order / pro­duc­tion order / war­rant, we would strongly urge you to email us at lawfulaccess@mobilicity.ca to notify us after you had sent out the fax.

  12. Brian Martin says:

    Here is a really good web­site for info about cell phone and social media sub­poe­nas. http://www.ncids.com/forensic/digital/digital.shtml

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